A: we sell Preowned and vintage garments that are often decades old. We prefer to sell garments that have aged and have developed unique characteristics over time. These imperfections are to be expected when shopping for vintage garments. We will not take any requests for returns on items that are meant to have these characteristics.
A: please contact info@xclusivearchives.com with your order number and an explanation of the issue. We will try our best to resolve the issue in a timely manner.
A: All of our items are unique one of one vintage garments, as a result, we cannot restock the item in question. However, we do add new items to our shop every single day, so a similar item is bound to come through our store at any given time in the future. Stay notified by following our social media @xclusiveindia or @xclusive_archives on instagram to see when our new arrivals are live.
A: Please email info@xclusivearchives.com with your order number and an explanation of the issue. We will try our best to resolve the issue in a timely manner. Keep in mind we are not liable for any lost or stolen packages.
A: due to the nature of secondhand garments, a tagged size will not always reflect the actual size. This discrepancy is in part due to wear over time, washing, shrinking, and variations of patterns across different eras. For example, a tagged large shirt from the 1970s will fit different from a large shirt from the 1990s. These inconsistencies are to be expected with most vintage clothes. We strongly encourage you to measure a few of your favorite fitting garments to compare them when you’re making a purchase with us. We do our best to provide our customers with accurate measurements for every garment listed on our site. Please check each description before your purchase.